Compare Broadband, phone and TV Deals

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Average Speeds – More than half of the customers get these speeds at peak time (8pm to 10pm). You can see the estimated speed for your home on providers’ website when you sign up.
Availability – You can check whether the service is available for your area on the sign-up page.

Enter postcode to see availability

Broadband Speeds and Download Times

Download Speed50MB File
Download Time
1GB File
Download Time
50 Mbps8 seconds2.67 minutes
100 Mbps4 seconds1.33 minutes
150 Mbps2.67 seconds0.89 minutes
200 Mbps2 seconds0.67 minutes
250 Mbps1.6 seconds0.53 minutes
300 Mbps1.33 seconds0.44 minutes
350 Mbps1.14 seconds0.38 minutes
500 Mbps0.8 seconds0.27 minutes
1000 Mbps (1 Gbps)0.4 seconds0.13 minutes

How Many Devices Can Connect? - Our Rough Guide

Download SpeedFull HD Streaming4K StreamingGaming
50Mbps522
100Mbps1054
150Mbps1576
200Mbps20108
250Mbps251210
300Mbps301512
350Mbps351714
500Mbps502520
1000Mbps1005040

This is based on the estimated average speed for different activities: Full HD streaming requires 10Mbps, 4K streaming requires 20Mbps, and playing modern games online requires 25Mbps.

What Upload Speed and Latency Are Good? - Our Rough Guide

ActivityUpload SpeedLatency (ms)
Full HD Streaming8 MbpsLess than 60 ms
4K Streaming20 MbpsLess than 40 ms
Playing Modern Games20 MbpsLess than 20 ms
4K Video Calls20 MbpsLess than 40 ms

Breaking Down Broadband Costs - A Simple Guide

Name of costDetailsCost
Monthly CostMonthly price of the broadband package.£20 – £60
Setup CostInstallation cost. £0 – £60
Router CostCost of the router device. Usuall included for free.£30 – £150
Postage & PackagingRouter P&P Charges cost.£10 – £15
Exit FeeIf you decide to end your broadband contract early, you’ll need to pay this fee.Monthly price X number of months remaining in the contract.
Late Payment FeeThis is a fee charged if your monthly payment is not received on time.£7 – £15
1st year cost The monthly cost multiplied by twelve plus any additional charges like the setup cost. From £240
Total Contract CostTotal cost over the entire contract period, including monthly fee and any other fees.Varies

UK Broadband Providers: Contacts, Services & Policies

Provider Contact
Details
Important
Pages

BT

ADSL, FTTC, FTTP Full Fibre
broadband.
Landline.
Broadband and TV Bundles.
Telephone: 0800 800 150, 0330 1234 150
Email:
Online support: Help Section
Online chat: BT Community Forum
Postal address:
BT plc
PO Box 334
Sheffield
S98 1BT
Broadband
Broadband and TV
Traffic Management Policy
Cancellation Policy

Sky

ADSL, FTTC, FTTP Full Fibre
broadband.
Landline.
Broadband and TV Bundles.
Telephone: 0333 7591 018
Email: mysky@sky.com
Online chat: Sky Community Forum
Online support: Help Section
Postal address:
PO Box 43
Livingston
West Lothian
EH54 7DD
Broadband
Broadband and TV
Sky Terms & Conditions

Virgin Media

Cable broadband.
Landline.
Broadband and TV Bundles.
Telephone: 0345 454 1111
Email:
Online chat: Virgin Media Community
Online support: Help Section
Postal address:
Complaints
Virgin Media
Sunderland
SR43 4AA
Broadband
Broadband and TV
Traffic Management
Cancellation Policy

TalkTalk

ADSL, FTTC, FTTP Full Fibre
broadband.
Landline.
Broadband and TV Bundles.
Telephone: 0345 172 0088
Email:
Online chat: TalkTalk Community
Online support: Help Section
Postal address:
TalkTalk
PO Box 675
Salford
M5 0NL
Broadband
Broadband and TV
Traffic Management
Cancellation Policy

Vodafone

FTTC, FTTP Full Fibre
broadband.
Landline.
Telephone: 0333 304 0191
Email:
Online chat: Vodafone Community
Online support: Broadband
Postal address:
Vodafone Limited
The Connection
Newbury
Berkshire
RG14 2FN
 
Broadband
Traffic Management
Cancellation Policy

EE

ADSL, FTTC, FTTP Full Fibre
broadband.
Landline.
Telephone: 0330 123 1105
Email:
Online chat: EE Community
Online support: Help Section
Postal address:
EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom
 
Broadband
Traffic Management
Cancellation Policy

Plusnet

ADSL, FTTC, FTTP Full Fibre
broadband.
Landline.
Telephone: 0800 432 0200
Email:
Online chat: Plusnet Community
Online support: Help Section
Postal address:
Plusnet
The Balance
2 Pinfold Street
Sheffield
S1 2GU
Broadband
Traffic Management
Cancellation Policy

Now

ADSL, FTTC Fibre broadband.
Landline.
Telephone: 03303 323 050
Email:
Online chat: Now Community
Online support: Help Section
Postal address:
NOW TV Customer Care
The Hub
1st Floor
Grant Way
Isleworth
TW7 5QD
Broadband
Broadband and TV
Traffic Management
Cancellation Policy

Onestream

ADSL, FTTC, FTTP Full Fibre
broadband.
Landline.
Telephone: 0333 241 4449
Email: hello@onestream.co.uk
Online chat:
Online support: Help Section
Postal address:
Onestream,
15, Fulcrum 2,
Solent Way,
Fareham,
PO15 7FN
 
Broadband
Traffic Management
Cancellation Policy

Shell Energy

ADSL, FTTC, FTTP Full Fibre
broadband.
Landline.
Telephone: 0330 094 5801
Email:
Online chat: Contact
Online support: Help Section
Postal address:
Shell Energy Retail Limited
PO Box 6363
Coventry
CV3 9LR
Broadband
Traffic Management
Cancellation Policy

Zen

ADSL, FTTC, FTTP Full Fibre
broadband.
Landline.
Telephone: 01706 902001
Email:
Online support: Help Section
Postal address:
Zen Internet
Sandbrook Park
Sandbrook Way
Rochdale
OL11 1RY
Broadband
Traffic Management
Cancellation Policy

Hyperoptic

ADSL, FTTC, FTTP Full Fibre
broadband

Telephone: 0333 332 1111
Email: support@hyperoptic.com
Online support: Help Section
Postal address:
Hyperoptic Ltd,
Kings House,
174 Hammersmith Road
London
W6 7JP
Broadband
Traffic Management
Cancellation Policy

Community-Fibre

ADSL, FTTC, FTTP Full Fibre
broadband
Telephone: 0800 082 0770
Email: Email form
Online help: Help Section
Postal address:
Community Fibre Ltd,
Fox Court,
14 Grays Inn Road,
London,
United Kingdom
WC1X 8HN
Broadband
Traffic Management
Cancellation Policy

YouFibre

FTTC, FTTP Full Fibre
broadband.
Landline.
Telephone: 0800 2700000
Email: Contact form
Online support: Help Section
Postal address:
YouFibre Limited
86-90 Paul Street
EC2A 4NE
Broadband
Traffic Management
Cancellation Policy

Gigaclear

FTTP Full Fibre
broadband.
Telephone: 01865 591 131
Email: support@gigaclear.com
Online chat: www.gigaclear.com/chat
Online support: Help Section
Postal address:
Gigaclear Ltd,
Building One,
Wyndyke Furlong,
Abingdon,
Oxon,
OX14 1UQ
Broadband
Traffic Management
Cancellation Policy

Guide to comparing best broabdand deals

Before you start comparing, think about your requirements. Do you just need internet for emails and browsing or high speed broadband for streaming, gaming or working from home? Do you want a comprehensive TV package, or a basic service? Knowing what you need will help you find the best deals for you.

Broadband Speeds
If you use the internet a lot, for things like gaming or streaming movies, you’ll need a fast connection. But if you just use the internet for browsing or emails, a basic package might be fine.
TV Packages
TV packages can vary a lot. Some offer hundreds of channels, while others provide a basic selection. Consider what you like to watch. Do you need sports channels, movie channels, or children’s TV? Make sure the package you choose includes the channels you love.
Phone Deals
Consider your home phone usage. Do you make a lot of landline calls, or do you primarily use your mobile? Some packages offer free evening and weekend calls, while others might provide unlimited calls. Choose a deal that matches your calling habits to avoid unnecessary costs.
Contract Length
When comparing broadband deals, it’s also important to consider the contract length. Some providers offer contracts on a rolling monthly basis, others lock you in for a year or even two. Consider your long-term plans and whether you’re willing to commit to a longer contract in exchange for lower monthly costs.
Fibre Broadband
Fibre broadband is now widely available in the UK, covering over 95% of households. It is much faster and stabler than the old ADSL broadband.

Fibre broadband (FTTC) offers average download speeds ranging between 35 and 70 megabits per second (Mbps). You can expect to pay around £15-£30 a month. It’s perfect for browsing the web, streaming movies and video calling.
Ultra Fibre Broadband
Ultra fibre broadband is a step up from regular fibre. It offers faster speeds, usually between 100 and 500 Mbps. It’s perfect for larger households, heavy gamers, or people who work from home. Imagine a family streaming 4K movies, playing online games, and video calling all at the same time – ultra fibre can handle it.

The cost for ultra fibre broadband is typically higher than standard fibre, starting around £21-£50 a month. Availability in the UK is growing but still isn’t as widespread as regular fibre.
Full Fibre Broadband
Full fibre (also known as Fibre to the Premises or FTTP) is a top-tier broadband service. Unlike fibre and ultra fibre which still use some traditional copper lines, full fibre uses fibre optic cables all the way to your home. This leads to speeds up to 1,000 Mbps or 1 gigabit per second (Gbps).

Full fibre broadband is excellent for businesses or power users needing the fastest, most reliable connection. You can run multiple high-demand applications simultaneously without a hitch.

Pricing for full fibre starts around £30 per month and goes up depending on speed and provider. As for availability, it’s less common than other types due to the cost and complexity of installation, covering around 20% of UK homes.
Gigabit Broadband
Gigabit broadband refers to internet services providing speeds of 1 Gbps or higher. While it might seem similar to full fibre, gigabit broadband is more about the speed than the technology. It can be delivered using full fibre, cable, or even wireless technology in some cases.

Gigabit broadband is like a superhighway for data. It’s perfect for tech-savvy households, businesses, or for people who need the absolute best in speed and performance.

Prices for gigabit broadband vary greatly, but expect to pay £60 upwards per month. Availability is limited in the UK, but it is growing rapidly as technology advances.
UK Broadband Providers
The UK broadband providers are offering a wide range of services to cater to different needs. Let’s compare the features and offerings of some leading providers.
BT
BT offers a range of broadband packages, including full fibre broadband. BT is well-suited for heavy internet users and families, thanks to their reliable service and inclusive BT Virus Protect. However, BT’s prices can be higher than some competitors, and their customer service receives mixed reviews.
Virgin Media
Virgin Media is highly popular for its ultrafast broadband speeds, making it an excellent choice for gamers, streamers, and large households. They also offer attractive bundled packages with TV and phone services. However, Virgin Media’s coverage isn’t as extensive as BT, meaning it may not be available in all areas.
TalkTalk
TalkTalk offers budget-friendly packages, which makes them suitable for those looking to keep costs low. It also provides a range of speed options and no mid-contract price hikes, which is a significant advantage. On the downside, it has some customer service and complaint issues.
Sky
Sky is unbeatable for its comprehensive TV packages. It also offers a range of broadband and TV packages. Sky broadband and TV bundle is a good choice, especially if you’re interested in sports or movie channels. Over-all, they are more expensive than other providers.
Plusnet
Plusnet offers excellent customer service and affordable broadband packages. However, its broadband service has less speed options than other providers such as Virgin Media and BT.
EE
EE offers a range of broadband plans. If you’re an EE mobile customer, you can get broadband discount and extra data on your mobile plan. However, its standalone broadband plans are not the cheapest on the market.
Hyperoptic
Hyperoptic offers ultrafast and gigafast broadband plans in the UK using its full fibre network. It is suitable for heavy internet users. However, its coverage is limited mainly to urban areas and specific apartment buildings.
Community Fibre
Community Fibre offers full fibre broadband at competitive prices. Although, it’s an excellent choice for Londoners, it is not available outside of London.
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