If you’re looking for fast, reliable broadband, especially in London, you can consider providers such as BT, Virgin Media and Community Fibre. The two most popular options are Community Fibre and BT, for different reasons. To help you decide which one is best for you, let’s take a look at the pros and cons of each provider.
BT Broadband Deals
Pros
- BT broadband is widely available across the UK.
- With broadband, various TV packages are available
Cons
- Expensive deals when compared to low cost providers
- Customer service is no match for Community Fibre
BT offers a wide range of broadband packages including ADSL, basic fibre broadband (FTTC) and ultra-fast full fibre broadband plans. It has its own TV packages that you can add to a broadband bundle plan. It’s also the UK’s largest broadband network, covering a wider area than any other UK provider.
Despite the variety of speed options, BT broadband plans are often expensive and often come with additional costs such as setup, and are also somewhat expensive post-contract compared to community fibre.
Community Fibre Broadband Deals
Pros
- Reliable service via full fibre network
- Symmetrical upload speeds
- Great customer service
Cons
- Available only in London
Community Fibre is one of the UK’s small broadband providers, offering a range of full broadband packages (FTTP), mainly in the London area. Speeds range from 150Mbps to 920Mbps, depending on the plan you choose. Its FTTP (fibre-to-the-home) is also symmetrical, offering the same upload speeds as download speeds.
Unlike BT’s broadband plans, Community Fibre has no setup fee and their plans are much cheaper than BT’s.
What you need to know when comparing the two providers
When choosing between Community Fibre and BT, there are several key factors to consider, including customer service, available speeds, pricing and contracts. However, it really comes down to what works best for you in terms of speed and cost.
Other things to look out for are the features that come with broadband, for example, which provider offers the best WiFi performance and whether the provider offers free extras.
Additionally, you may wish to check the availability of switching providers and the reliability and speed of the provider’s service in your area by checking the estimated speed.
Should I choose BT or Community Fibre?
Community Fibre is seemingly much faster and cheaper broadband provider with flexible contract options. There are also several Community Fibre plans with speeds over 150Mbps, at half the cost of similar plans from BT.
For the most cost-effective deal, Community Fibre is the best choice, but its service is only available in London.
However, BT is available everywhere in the UK and its offers also give you the best value for money when factoring in introductory offers and reward cards when you sign up for a new broadband connection.
While TV packages are a big plus for BT, BT’s customer service may not be as good as Community Fibre, which ranks highly in Trustpilot reviews.