Ofcom reveals best broadband, phone, mobile customer service

Sky yet again came on top of UK telecom regulator Ofcom’s survey beating its rivals, when it comes to offering the best customer service to its broadband and phone customers, according to the latest figures revealed for 2015. The quarterly customer satisfaction reports also show cable broadband provider Virgin Media as the second best provider in … Read more

Ofcom reveals broadband, phone, TV, mobile complaints data

How good are major service providers when it comes to offering quality broadband and home phone service to UK customers? Every three months, UK communications regulator Ofcom throws light on this aspect by releasing market data numbers which let us know how many consumers complain over various issues such as billing, faults, complaints handling and … Read more