Ofcom reveals best broadband, phone, mobile customer service

Sky yet again came on top of UK telecom regulator Ofcom’s survey beating its rivals, when it comes to offering the best customer service to its broadband and phone customers, according to the latest figures revealed for 2015. The quarterly customer satisfaction reports also show cable broadband provider Virgin Media as the second best provider in … Read more

Ofcom reveals broadband, phone, TV, mobile complaints data

How good are major service providers when it comes to offering quality broadband and home phone service to UK customers? Every three months, UK communications regulator Ofcom throws light on this aspect by releasing market data numbers which let us know how many consumers complain over various issues such as billing, faults, complaints handling and … Read more

TalkTalk broadband releases 1Gbps Super Router

TalkTalk has just added new, advanced, superfast wireless router to its fibre broadband options. The new TalkTalk Super Router can be used with both copper (ADSL 2+) and fibre broadband of speed of up to 1Gbps. Like its competitors BT, Virgin Media, Sky and EE, TalkTalk has also enabled the latest 802.11ac technology on its … Read more

BT rolls out fibre broadband in more areas in Suffolk

BT has just completed fibre deployment in Foxhall, Mildenhall, Newmarket and Stowmarket in Suffolk. This would help more than 41k homes and businesses in these areas to access download speeds of up to 76Mbps while BT has already enabled its superfast fibre optic broadband in Woodbridge, Felixstowe, Belstead,Ipswich, Haverhill, Bury St Edmunds and Kesgrave. More … Read more