Virgin Media Mega Volt Bundle Review
Formerly known as the Ultimate Volt bundle, Virgin Media Mega Volt bundle brings together Gig1 broadband (1,130Mbps download speed), anytime calls and over 240 TV channels, including Sky Sports HD and Sky Cinema HD and Netflix.
The bundle also includes an unlimited O2 SIM with double data allowance and the TV package includes the latest TV 360 box with multiroom features.
Overall, Mega volt bundle is a comprehensive package for busy households for ultrafast broadband and premium TV channels at a reasonable price.
| Feature | |
|---|---|
| Broadband | Virgin Media Gig1 Fibre broadband |
| Data usage | Unlimited |
| Home Phone | Anytime calls to UK landlines and mobiles included |
| Average download speed | 1130 Mbps |
| Average upload speed | 104 Mbps |
| Router | Hub 5 WiFi router |
| TV channels | 240 + Netflix Standard |
| Mobile SIM | Unlimited O2 sim |
| Contract length | 18 months |
| Upfront cost | £0 |
| Monthly cost | £85 |
| Plan | Speed | Contract | Price | Offer |
|---|---|---|---|---|
| Mega volt (gig1 + anytime calls + 240 TV channels + O2 unlimited mobile SIM) |
1130Mbps | 18 months | £84.99/month | See Deal |
Features
Gigabit broadband
- One of the key features of the Mega Volt Bundle is Gig 1 fibre broadband, Virgin Media’s fastest residential broadband plan.
- Gig1 Broadband offers an average download speed of 1130Mbps (52Mbps average upload speed) and is suitable for connecting more than 20 devices simultaneously for 4K streaming and other high-bandwidth activities.
- Virgin Media Gig1’s lightning-fast speeds provide the best experience when streaming Ultra HD video and playing online games by minimizing latency.
- Gig1 Gigabit broadband speeds help you download large files in seconds and minutes.
Anytime Home Phone Calls
- Virgin Media Mega Volt package includes Anytime Chatter, allowing you to call UK landlines, 0845, 0870 and mobile numbers on any network at any time.
- Also includes free roaming in 72 destinations.
Mega Volt customers will also get following benefits from O2
- O2 Travel Inclusive Zone (Free roaming in 75 destinations)
- Double data in O2 mobile account
- Priority in perks and experiences
Superfast 5G SIM
Mega Volt bundle includes a 5G SIM (O2) with truly unlimited data, mins and texts and free roaming in 72 locations outside the UK.
Virgin Media Hub 3 and Hub 4
- Virgin Media Hub 3 is the standard WiFi router on all plans. However, Ultimate Volt plan customers get the new Hub 4 designed for gigabit speeds.
- Both the Hub 3 and Hub 4 feature built-in technology (Smart WiFi) that automatically fixes WiFi issues and delivers reliable speeds for connecting multiple devices for bandwidth-intensive activities like 4K streaming and online gaming.
- The Virgin Hub 3 is capable of handling speeds in excess of 500Mbps, while the Virgin Media Hub 4 is capable of handling speeds in excess of 1Gbps.
- The Hub 4 can connect up to 32 bands, while the Hub 3 has a lower capacity (24 bands). Therefore, Hub 4 is recommended to increase WiFi range and signal strength.
- Additionally, the Virgin Hub 4 is also future-proof as it is compatible with advanced DOCSIS 3.1 networks.
- Virgin Media offers two solutions to fix WiFi issues like slow speeds and black spots – Virgin Media Connect app and WiFi extender
- The Virgin Media Connect app helps you scan all the rooms in your home to monitor the speed you’re getting from your router. Once you find the room where the speed is dropping, you can fix the problem by moving the router to the correct location.
- WiFi extenders from Virgin Media are great for eliminating black spots as they increase signal strength and speed throughout your home.
TV
Virgin TV 360 box
- Virgin TV 360 box supports 4K and HDR and has 1TB of storage.
- You can record 6 channels at the same time. You can record up to 500 hours of TV content. You can add up to 2 mini boxes to watch TV in another room.
- Virgin TV also features catch-up, on-demand video content, the Virgin TV Go app and bundles.
- The Virgin Media Go app lets you watch live TV shows, recordings and sets on your smartphone, tablet and iPhone while on the go.
Virgin Media TV and broadband packages
Virgin Media offers more broadband and TV options as an alternative to the Mega Volt bundle, but they don’t include the fastest broadband and all TV channels and add-ons. Comparison can help you find the triple-play or quad-play bundle that best suits your needs and budget.
Customer Service
Broadband Satisfaction
According to the Ofcom Customer Satisfaction Report, published in May 2022, 78% of Virgin Media customers are satisfied with the quality of service and broadband speeds. Virgin Media scored below the industry average of 83% for broadband satisfaction.
We can see that Virgin Media Broadband has the highest number of complaints (78 per 100,000 customers), with poor handling of complaints leading to overall customer dissatisfaction.
TV Satisfaction
Sadly, among other providers such as BT, Sky and ??TalkTalk, TV service Virgin Media has had the most complaints, according to a complaint report published by Ofcom in February 2022.
Frequently Asked Questions
Is Virgin Media broadband truly unlimited?
All of Virgin Media fibre broadband plans, including Gig1, are truly unlimited, with no hidden data caps. There is no traffic management or traffic shaping, so your internet connection won’t slow down even during peak hours.
Is Virgin media ultrafast broadband reliable?
Virgin Media claims that its broadband service is 99.88% reliable and Gig1 broadband, due to its lighting speeds, is ultra reliable and can cater the needs of a super-busy home with multiple users.
Virgin Media claims a 99.88% reliability of its broadband service, and thanks to its lightning fast speeds, Gig1 broadband is so reliable that it can meet the needs of ultra-busy multi-user homes.
Is Gig1 good for gaming?
Gig1 and ultrafast plans like the M500 (516Mbps average) and M600 broadband (630Mbps average) are great for online gaming and watching 4K TV shows and videos because they offer faster upload speeds and lower latency so you can enjoy lag-free Internet.
In addition to reducing latency for a better gaming experience, Gig1 provides more bandwidth to handle more devices and heavy downloads. Gigabit speeds reduce download times for large files without sacrificing reliability when connecting multiple devices.
How do WebSafe and Virgin Media Internet Security work?
- Virgin Media offers WebSafe parental controls for safe browsing and device protection. You can manage settings to block websites that are not suitable for children.
- Virgin Media Internet Security or F-Secure is available for an additional fee and helps protect all connected devices from viruses, malware, ransomware and spyware.
Customer Reviews
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I upgraded the package to the Ultimate Volt Bundle. While I was impressed with the TV and O2 mobile SIM, the broadband wasn’t as good as I thought it would be. Not satisfied with the speed during peak hours. Despite the Hub 4 and Wi-Fi pods, Wi-Fi speeds do not reach all rooms. I called them twice and the connection problem didn’t resolve. The price is horrible.
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