YouFibre is offering full fibre broadband with no price rises, high-speed plans up to 7Gbps, and symmetrical upload speeds—something many bigger providers still don’t give. It’s available in more towns across the UK and gaining popularity for keeping things simple and fair. But what’s the service really like once it’s installed? And is it a smart choice for your home?

This review covers what YouFibre offers in 2025—its plans, reliability, customer service, and what real customers are saying.

What Is YouFibre?

YouFibre is a broadband-only provider that delivers full fibre connections, also known as FTTP (Fibre to the Premises). Unlike older services that use a mix of fibre and copper cables, YouFibre connects directly to your home using fibre optic lines, which helps deliver faster and more reliable internet.

It partners with Netomnia, the network builder behind its infrastructure. While Netomnia handles the physical network, YouFibre provides the service, support, and billing.

YouFibre focuses solely on broadband—there are no TV or mobile bundles. This allows the company to keep things simple and avoid extra charges.

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Speed

YouFibre’s service uses fibre-to-the-home, not a mix of fibre and copper like many other providers. That means the internet connection comes directly to your house—not just to the street and then over slower cables.

Here’s a breakdown of their current plans:

Plan Name	Download / Upload Speed	Good For
You 150	150 Mbps	Small households, browsing, video calls
You 500	500 Mbps	Families, Netflix, Zoom, gaming
You 1000	900 Mbps	4K streaming, working from home, online gaming
You 2000	1.8 Gbps	Large homes with lots of smart devices
You 8000	7 Gbps	Tech-heavy households, creators, or home offices

One standout feature: symmetrical speeds. This means your upload speed is the same as your download speed. Most providers still don’t offer this. So while many homes get 100Mbps download but only 10Mbps upload, YouFibre users get 150/150, 500/500, and so on.

This matters a lot for:

Cost

YouFibre keeps their pricing simple. What you agree to at the start is what you pay. No sudden increases halfway through your contract.

Plan	Speed	Monthly Price	Setup Fee
You 150	150 Mbps	Around £25	£0
You 500	500 Mbps	Around £31	£0
You 1000	900 Mbps	Around £34	£0
You 2000	1.8 Gbps	Around £50	£0
You 8000	7 Gbps	Around £100	£0

There’s a standard 18-month contract. All plans include unlimited use, no extra fees, and customer support whenever you need it

No contract broadband

One of the standout features of YouFibre broadband services is its one-month contract without any upfront fee. This can save customers money compared to other providers who may charge for setup.

The one month rolling contract is suitable for people who don't want a long commitment or might move soon. But, longer contracts can save money over time.

No mid-contract price hikes

YouFibre promises no price hikes during the contract, ensuring that the price remains the same to help you save money. This helps you to plan your budget without fear of sudden price increases.

Static IP

YouFibre offers static IP as an add-on. It will cost £5 per month. You may need static IP for hosting website, network security, working from home or VoIP calling.

Social Tariff for People on Benefits

YouFibre also offers a low-cost broadband plan for those receiving certain government benefits. This is ideal for people who need an affordable connection for work, education, or staying in touch.

You can apply if you receive:

• Universal Credit
• Pension Credit
• Income Support or other qualifying benefits

The plan includes reliable broadband with fair speeds at a reduced price. The application process is simple and can be done online.

Installation

Once you sign up, YouFibre books an installation date. In many areas, the wait time is short—often within a week, depending on engineer availability. An installer runs the fibre line from the street cabinet to your property, sets up the router, and makes sure everything’s working before they leave.

For most households, setup is done in under two hours. There’s no technical knowledge needed. The router is already configured, so you can start using it right away. There’s no need to call support or fiddle with settings.

If you’re switching from another provider, the installation doesn’t usually cause any long downtime. You may even be able to use your current broadband until YouFibre goes live.

Router

The router you receive depends on the package you choose. Most customers receive a standard dual-band router (Eero 6). It works well for typical households and supports several devices at once—laptops, phones, smart TVs, and more.

YouFibre offers a more advanced Wi-Fi 7 router with gigabit plans.

As of April 2025, YouFibre provides different routers tailored to each broadband plan. Here's an overview of the routers and their specifications:

YouFibre 150 Mbps and 500 Mbps Plans

YouFibre 1000 Mbps Plan

YouFibre 2000 Mbps Plan

YouFibre 8000 Mbps Plan

YouMesh and YouMesh Pro

YouMesh is an extra add-on from YouFibre that helps improve your Wi-Fi signal throughout your home. It’s designed to fix spots where the signal is weak or drops out—like upstairs, in basements, or in far corners of your house.

You place small YouMesh devices (called units) in different rooms, and they work together with your main router to spread the Wi-Fi more evenly. This helps you get a strong, steady connection in every room, without having to switch networks as you move around.

Cost

You can add as many units as you need depending on the size of your home. Setting up YouMesh is simple. The units are already set up before they arrive, so you just follow a few steps using a mobile app (called the eero app), and they’re ready to go. You don’t need to be tech-savvy—no complicated setup required.

Availability

YouFibre is not available everywhere yet. It focuses on smaller towns, rural areas, and places where other providers haven’t rolled out full fibre.

As of 2025, it has:

Some of the towns that are covered by its service include Durham, Stockton, Peterlee, Spennymoor, Darlington, Houghton, Trowbridge, Frome, Stroud, Cheltenham, Gravesend, Guildford, Maidstone, Canterbury, Ashford, Oxford, Liverpool, Carlisle, Dalton-in-Furness, Barrow, Bamber Bridge, Oldham, Lancaster, Horwich, Wisbech, Purfleet, St Neots, Doddington, Bedford, Grantham, Mansfield, Boston and Spalding.

You can check the availability using the postcode checker.

Home Phone

YouFibre offers digital phone services over your broadband connection.

Options include:

You don’t need to install a separate phone line. The calls run through your internet, and you can keep your existing phone number.

Customer Support

If you ever need help, YouFibre offers support through:

The support team is available every day, including weekends. Customers say the team is helpful and easy to deal with—no long call waits, and no being passed around different departments.

Support is also available during installation. If you have questions about setup or equipment, they’ll walk you through it.

How YouFibre Compares with Other Providers

Compared to bigger names like BT, Virgin, and Sky, YouFibre is a bit different. It focuses on just one thing—fast broadband—and doesn’t bundle in extras like TV or mobile.

Where it wins:

Where it falls short:

If you want a simple deal with strong performance, it’s a very strong option.

What we liked about YouFibre

Is YouFibre the Right Choice for You?

If you can get it in your area, YouFibre is a solid pick. It’s especially good if you:

However, if you’re looking for full packages that include TV and mobile, or if you live somewhere YouFibre hasn’t reached, you might need to look elsewhere for now.

Conclusion

YouFibre keeps things honest—fast broadband, fair prices, and no hidden terms. For many homes, especially in towns where other providers are slower or more expensive, it offers great value. If you live in a covered area and want a reliable internet connection without the usual fuss, YouFibre is definitely worth checking out.

YouFibre vs Virgin Media

Both YouFibre and Virgin Media offer ultrafast fibre broadband plans. YouFibre is a smaller provider compared to Virgin Media and has limited availability. Virgin Media, having a large network, covers more areas.

Virgin Media offers complete packages, including broadband, home phone, and TV. You might pick Virgin Media if you are searching for bundled services. YouFibre, on the other hand, focuses on broadband-only plans. So, if you need just internet, YouFibre is worth considering.

Virgin Media offers extra features like free access to Wi-Fi hotspots. These hotspots allow you to connect to the internet in many places for free, a feature not offered by YouFibre.

Virgin Media has been around longer. It has more experience and a bigger customer base. YouFibre is newer but growing fast. It is getting good reviews from customers, as shown on Trustpilot.

However, YouFibre has some advantages. It's better in upload speed, pricing, and customer support. Virgin Media is not as strong in these areas.

YouFibre offers faster speeds for both uploading and downloading. Its full fibre broadband offers symmetrical upload speeds of up to 920Mbps. Virgin Media has fast download speeds but slow uploads. Even its fastest Gig1 fibre broadband offers only 52Mbps upload speed. If you need fast uploads, YouFibre is a more reliable option for bandwidth-intensive activities like gaming.

When it comes to cost, YouFibre's ultrafast plans are affordable and can save you money. By comparison, Virgin Media has more expensive plans, though it offers extra features.

YouFibre excels in the area of customer service. Its Trustpilot score is impressive (4.8/5). Virgin Media's support is not as strong. If customer support is important to you, consider YouFibre.